Privacy Policy

This Privacy Policy explains how Selguidance collects, uses, and protects information when you use our platform, storefronts, checkout systems, courses, digital products, and related services.

1. Information We Collect

We may collect account information such as your name, email address, creator profile details, storefront information, product details, and usage activity.

We may also collect purchase information, order history, payout information, analytics data, and support messages.

2. Payment Information

Payments are processed by third-party payment providers such as Stripe. Selguidance does not store full card numbers or sensitive payment credentials.

Payment providers may collect and process billing details, payment method information, transaction records, fraud prevention data, and identity verification information according to their own policies.

3. How We Use Information

• To provide and operate Selguidance
• To create accounts and creator storefronts
• To process purchases and subscriptions
• To deliver digital products and courses
• To support payouts and creator earnings
• To prevent fraud, abuse, and security risks
• To provide support and respond to requests
• To improve platform features and user experience

4. Cookies and Analytics

Selguidance may use cookies, local storage, and analytics tools to keep users signed in, remember preferences, measure performance, track referral or campaign data, and improve the platform.

5. Sharing Information

We may share limited information with trusted providers that help us operate Selguidance, including payment processors, hosting providers, email providers, analytics tools, fraud prevention services, and support tools.

We may also share information when required by law, to protect our rights, prevent fraud, enforce our Terms, or respond to legal requests.

6. Creator Storefronts and Public Content

Creator profiles, storefronts, product listings, course listings, reviews, and public content may be visible to other users and visitors.

7. Data Security

We use reasonable technical and organizational measures to protect user information. However, no online service can guarantee complete security.

8. Data Retention

We retain information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.

9. Your Choices

You may request access, correction, or deletion of certain personal information by contacting us. Some information may be retained when required for legal, tax, security, fraud prevention, or business record purposes.

10. Children’s Privacy

Selguidance is not intended for children under 13. We do not knowingly collect personal information from children under 13.

11. International Users

If you access Selguidance from outside the country where we operate, your information may be processed in countries with different data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of Selguidance after updates means you accept the updated policy.

13. Contact

For privacy questions, contact:

support@selguidance.com